At Historia Emporium – The History Store, Your satisfaction with your purchase is guaranteed. If you or a gift's recipient are unsatisfied with your purchase, contact the staff and we will ensure resolution of the issue with a replacement, exchange or refund. Everything that we sell is fully guaranteed against any defects, faulty workmanship or shipping loss and damage. We also stand behind our delivery commitments. In the event that your package is not delivered when we said it would, we will refund to you all shipping charges.