Customer Service
Shipping rates, free shipping, returns, and payment information for Historia Emporium - The History Store.
- Free shipping on $100+To the 48 contiguous states, DC and APO/FPO/DPO addresses
- Fast handlingMost orders ship within one business day
- U.S. addresses onlyInternational buyers: see our eBay Store
- 30-day returnsHoliday gifts returnable through January 31
Shipping rates
We ship to addresses in the United States. Shipping is based on the total weight of your order and where it's going. Most orders ship within one business day, and delivery typically takes 3–5 business days.
48 contiguous states, DC and APO/FPO/DPO addresses
Shipping rates by total package weight.
| Package weight | Shipping |
|---|---|
| Under 1 lb | $7.00 |
| 1 lb to under 3 lb | $9.00 |
| 3 lb to under 5 lb | $11.00 |
| 5 lb to under 10 lb | $19.50 |
| 10 lb to under 20 lb | $26.00 |
| 20 lb and over | $35.00 |
Alaska, Hawaii, Puerto Rico & U.S. territories
Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, Micronesia, Marshall Islands, and Palau.
| Package weight | Shipping |
|---|---|
| Under 1 lb | $8.00 |
| 1 lb to under 3 lb | $11.00 |
| 3 lb to under 5 lb | $20.00 |
| 5 lb to under 10 lb | $30.00 |
| 10 lb to under 20 lb | $50.00 |
| 20 lb and over | $70.00 |
Rates are by total package weight and destination, and match the Table Rates used at checkout (shown as “3-5 Days – Standard”). Your cart shows the exact amount before you pay.
Free shipping
Free shipping on orders of $100+ to the 48 contiguous states, DC and APO/FPO/DPO addresses. The $100 is based on your merchandise subtotal, and free shipping is applied automatically at checkout. No code needed.
Not eligible for free shipping: Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, Micronesia, the Marshall Islands, and Palau. Orders to these destinations use the rates in the second table above, whatever the order total.
Ordering
Order online any time, or by phone during business hours. Most orders ship within one business day. We ship six days a week, excluding U.S. federal holidays. To change or cancel an order after placing it, please contact us as soon as possible.
International orders
We don't ship outside the United States from this website. Many of our items can be bought with international shipping through our eBay Store.
Returns & replacements
- Returns for exchange or refund are accepted for 30 calendar days after delivery.
- Christmas holiday gift purchases may be returned through January 31.
- Received something damaged, or is an item missing? Let us know. We'll replace or refund it at our discretion.
- Returned items must be new, unaltered, and unused, with no signs of wear or damage. Refunds are issued after inspection.
- If we're not at fault, the customer pays return shipping. Refunds go back to the original form of payment.
- Liquid hobby supplies (bottled and spray paints and other finishing products) can't be returned or refunded because of special mailing requirements.
Payment & pricing
We accept major credit cards, PayPal, checks, and money orders. Checks from new customers must clear before an order ships. Prices on our website don't include shipping. Your shipping cost is shown in the cart and at checkout before you pay.
Local pickup
Local pickup is available for website, eBay, and Amazon orders.
- Contact us before you order to arrange pickup. We'll give you a local pickup code to enter at checkout so no postage is charged.
- New Hampshire has no sales tax on the products we sell, and no tax is charged on purchases picked up at our location.
- For eBay or Amazon orders picked up here, we'll refund the postage. We can't refund sales tax collected by eBay or Amazon.
- Pickup is generally available 60 minutes after we receive your order: weekdays 9 AM–5 PM, Saturdays 9 AM–2 PM.
Questions about an order? Contact us · help@greathistorygifts.com · 603-926-4422
Historia Emporium - The History Store · 1 Merrill Industrial Dr Unit 25, Hampton, NH 03842
Historia Emporium - The History Store · 1 Merrill Industrial Dr Unit 25, Hampton, NH 03842
